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Customer Success Mgr./ CSM

Senior Concierge Success Lead - Enterprise Accounts

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 96305 - 113300 USD Yearly USD 96305.00 113300.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency platform is looking for a Supervisor to lead Concierge Agents on the Customer Success Team. This role requires managing high-value customer relationships, improving customer experience metrics, and orchestrating cross-functional collaboration. The ideal candidate has strong leadership skills, a background in customer management, and a minimum of 3 years’ experience in a fast-paced environment. Familiarity with blockchain and crypto concepts is essential;

this position includes a competitive salary range of $96,305—$113,300 USD.
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Position Requirements
10+ Years work experience
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