Valet Parking Attendant - Montgomery, AL

Montgomery, AL, USA

Posted Tuesday, December 16, 2025 at 6:00 AM

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

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The Valet Attendant delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures.

The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to seamless, high‑quality guest experience.

• Vehicle Inspections Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safety Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.
• Compliance Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Housekeeping Keep valet areas clean, organized, and presentable always.
• Customer Service and Teamwork Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service. They balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
• Attendance and Professionalism Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
• Additional Responsibilities Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs. Attend the required staff meetings and complete all assigned training modules on time.

Competency/Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED);
Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Follow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.