Warhawk - Computer Lab​/Classroom Support Assistant

Working Warhawk I - Computer Lab/Classroom Support Assistant

Special Instructions: You are strongly encouraged to schedule an On‑Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake for available appointment dates/times. This posting requires a resume to complete the application. Students can request resume review assistance by sending .doc or .pdf resume documents to resume review. Please upload your current or upcoming class schedule to the section titled “Student Schedule”.

• Provide assistance and support to users for printers, computers and other equipment.
• Provide proper lab sanitation and social distancing guidance to lab occupants, enforcing official campus policies as required.
• Sanitize lab areas and equipment as users leave throughout the shift.
• Ensure all equipment is treated with proper care and not removed without authorization.
• Log equipment damage and malfunctions with management.

• Friendly, enthusiastic, and willing to learn.
• Customer service skills.
• Problem‑solving skills.
• Ability to communicate effectively in spoken and written English.
• Ability to work independently with minimal supervision.
• Experience with maintaining computer hardware/software is desired.
• Able to work nights and/or weekends.