Branch Administrator

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Summary: Performs the majority of the Support Center office administrative duties to include answering phones, reconciling CSC cash accounts, assisting in the warranty administration process and providing clerical support by performing the following duties.

Essential Duties and Responsibilities:

• Answers and screens all incoming calls and directs them to the appropriate person, taking accurate messages when necessary.
• Greets all visitors and conducts them to the appropriate area or person.
• Balances Support Centers cash account such as the daily OEROB, petty cash, and bank statements.
• Processes Support Center's Accounts Payable by opening purchase orders, forwarding invoices to accounting, designating accounts to be charges for all invoices requiring the information, preparing freight bills for payment.
• Orders and maintains supplies, and arranges for equipment maintenance.
• Administers personnel-related matters at the Support Center to include preparing new hire paperwork, updating and maintaining files and computer records of new and existing employees, and orienting new employees on their first day of employment.
• Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer, when applicable.
• Assists in the administration of warranty claims by reviewing reports to determine problems, correcting problems when possible, and providing backup to support claims to comply with suppliers' procedures.
• Composes and types routine correspondence, and makes copies of correspondence or other printed materials.
• Organizes and maintains file system, and files correspondence and other records.
• Arranges and coordinates travel schedules and reservations, when necessary.
• Prepares outgoing mail and correspondence, including e-mail and faxes.

Qualifications:

Education/

Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer

Skills:

Knowledge of Microsoft Word and Excel, Ulti Pro Human Resource System and SX.enterprise order processing systems.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear.

The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

Entry level

Full-time

Information Technology

Engines and Power Transmission Equipment Manufacturing