Cocktail Server

Cocktail Server

The Primary Purpose of the Cocktail Server Is to Provide Friendly, Attentive and Timely Service to Create an Exceptional Experience for All of Our Guests. Each Cocktail Server's Primary Objective Is to Show Our Guests' Quality Service Delivered with a Smile Each and Every Interaction so That They Will Want to Become a Repeat Customer. The Cocktail Server Must Be Knowledgeable of Spirits, Cocktails and Wine and with That Knowledge, Upsells, Recommends Menu Items, and Learns About the Guest’s Preferences.

Must Ensure That Safety Regulations Are Enforced, and Supplies Are Maintained. The Cocktail Server Will Take Food and Beverage Orders, and Will Oversee and Maintain the Cleanliness of the bar During & After His/Her Shift.

At All Times, Cocktail Servers Are Expected to Be Attentive to Our Guest Needs and Making Them Feel Welcome, Comfortable, Important and Relaxed.

$16.90 Hourly

Minimum 1-Year Serving Experience, Equivalent, or a Combination of Education and Experience. Minimum of One-year Customer Service Experience in a Previous Position, Where the Primary Job Duty Is Direct Customer Service, Is Required.

High School Diploma or Equivalent.

Prolonged Standing/Walking for 8+ Hours. Ability to Walk Around the Hotel, up and down Stairs, Stoop, Kneel, Lift a Minimum of 50 Lbs. and Push and Pull Approximately 200 Lbs.

• Bilingual or Multilingual
• Prior Hotel Experience
• Emotional Intelligence Training
• Alcohol Awareness Certification
• CA Food Handlers Card

Pacific Hotel Management, LLC is a privately‑owned company that manages various hotel brands in the Bay Area. Intercontinental the Clement Monterey is one of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results‑oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality.

All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the IHG brand, we pursue excellence in everything we do!

We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a friendly and knowledgeable cocktail server to join our family! The cocktail server is responsible for greeting guests and providing a pleasant drinking experience. The cocktail server has knowledge about spirits, cocktails and wine, and with that knowledge, upsells, recommends menu items, and learns about the guest’s preferences.

The cocktail server will prepare food, drinks and will handle cleaning duties as well. The cocktail server is an integral part of our team at the property and works side by side with managers and associates on a day‑to‑day basis to anticipate and meet guests’ needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores.

If this position and Intercontinental the Clement Monterey (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you!

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