Student Accounts Associate

IMPORTANT APPLICATION INSTRUCTIONS

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Reporting to the Associate Director of Student Accounts, the Student Accounts Associate is responsible for performing basic professional functions using established policies, procedures, precedents and guidelines. This position organizes and processes receipts received over the counter, by mail, online and from other departments on campus and assists with various accounts reconciliations. The Student Accounts Associate makes difficult and complex determinations requiring a comprehensive knowledge of MSU department and related rules;

communicates financial information professionally and respectfully while helping students and parents understand their financial accountability using independent judgment while managing and sharing confidential information.

• Management of departmental deposits, including updates to the content, ensuring that key information is available to enter cash receipts directly to Workday financial system via a manual journal entry.
• Guarantees proper accountability of all daily receipts for accurate balancing and reconciliation of deposits.
• Processes and settles checks using Remote Deposit via banking services Software equipment.
• Consults with the Associate and/or Director of Student Accounts concerning progress on assignments, to resolve problems and ensure payments are applied timely and accurately.
• Assists the Financial Analyst with reconciliations of assigned accounts between Banner, Workday and the bank; assists with credit card settlements and/or disputes.
• Exports cashiering session from Banner for processing of various reconciliations.
• Maintains cash control records for application fees, tuition deposits accounts using Touch Net and Banner reporting functionality.
• Manages customer transactions received over the counter, by mail, online and from other departments on campus according to the office of Student Accounts (OSA) and MSU policies.
• Maintains interdepartmental, non-student related, cash applications that are related directly to an account on the General Ledger (any miscellaneous amounts).
• Establishes liaison and maintains cooperative working relationships with other staff or organizations that relate to or impact an assigned responsibility such as analyzing, posting and resolving all payments using the online banking statement to ensure accuracy.
• Works with Residential Life to ensure deposits are either released or forfeited; thus, confirming students are attending and moving onto campus or decided not to attend and classes need to be dropped.
• Closes cash drawer tallying receipts, resolving discrepancies, and preparing and maintaining various records, reports and files of transaction data.
• Assists in the creation and/or use of current system reports for Touch Net, Banner, Workday, and Parking to be compared to bank statement.
• Maintains essential records and files, stores and manages reports in Finance Group share folder.
• Resolves student account returns of Erefunds ensuring balances are accurate using established policies and guidelines; using Touch Net; enter a comment on Banner form TGACOMC as to the reason.
• Oversees and maintains control accounts for designated funds such as the Chapin Loan.
• Performs other duties as assigned.
• Management retains the right to…