Salon Manager

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18‑hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive.

If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Health & Wellness department is currently seeking candidates for a Salon Manager. This is a full‑time, year‑round position located in Big Sky, Montana.

• Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Director of Health & Wellness or Human Resources immediately.
• Talent acquisition and workforce retention within the Salon. A focus on emphasizing the full cycle from attracting top candidates to nurturing their growth and commitment to the organization.
• Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.

• Review and make hair style recommendations to members based on hair and physical characteristics.
• Provide scalp/hair treatments such as haircuts, styling, chemical services and therapeutic hair and scalp treatments for members.
• Fill in for team members as necessary to provide services and maintain operational standards.
• Greet and treat Members and guests in a professional and friendly manner.
• At the beginning of each shift, check all supplies to ensure adequate stock; replenish from the stock room as necessary.
• Maintain the cleanliness of the work area and sanitize all tools such as scissors and combs.
• Demonstrate and sell hair care and other salon products and spa treatments.

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co‑workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Communication skills are utilized a significant amount of time when interacting with clients and guests.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Basic math skills are used frequently.

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed…