Property Manager III

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community.

Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Property Management department is currently seeking candidates for a Property Manager III. This is a full-time year-round position located in Big Sky, Montana.

The purpose of the Property Manager III is to manage a portfolio of private residences and the day-to-day operations required to maintain the homes according to Club policies and procedures and to utilize your experience and knowledge to educate and strengthen team members.

Starting $66,000

• Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Property Management, or Human Resources immediately.
• Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exercise independent judgement and discretion as it relates to completion of all tasks and planning related to the management of an assigned personal property portfolio, including actively overseeing sub-contracted projects and sub-contractor employees.
• Create and maintain quality home guides that outline the operation and maintenance of all systems within the residences.
• Perform routine walk-throughs of the residences to ensure that homes are in a constant state of readiness.
• Secure bids for residence expenditures, submit to owner to secure approval and then implement.
• Exercise experience and knowledge to detect and remedy warning signs for common home issues.
• Maintain proper control of materials and supplies.
• Establish and monitor preventative maintenance schedules and delegate tasks as needed to team members.
• Provide supervision, oversight, training and guidance to Assistant Property Managers, Property Managers, Housekeepers, Shoppers, REC Team and Lodge keepers.
• Mentor fellow Property Managers and act as the point of contact for questions, issues and additional training.
• Create and execute effective training programs for new team members.
• Provide oversight of the holistic operations of a medium-sized neighborhood real estate portfolio.
• Demonstrate advanced, intuitive knowledge of all aspects of property management business operation.
• Ensure attendance and participation in mandatory monthly training meetings.
• Arrange and prepare contracts for routine maintenance through outside contractors.
• Conduct face-to-face meetings with clients as well as maintain clear and consistent communication via email and…