Solution Design Manager

Solution Design Manager

Join to apply for the Solution Design Manager role at athenahealth.

This role supports both new and existing clients in the sales process and requires approximately 70% travel annually. The Solution Design Manager reports to the Client Solutions Group Director and works with Sales and Customer Success teams to translate business needs into innovative technology solutions.

$/yr - $/yr

The Solution Design Manager is the primary pre‑sale teammate responsible for articulating the value (ROI) of athenahealth’s products and services. This position requires approximately 70% travel annually and is critical in connecting business needs with innovative technology solutions.

The Client Solutions Group (CSG) collaborates closely with Sales and Customer Success to formulate and execute strategic initiatives for prospects and clients. The group conducts due diligence to define business requirements across information management, patient engagement, and operational workflows, and delivers compelling presentations that emphasize athenahealth’s distinct value propositions.

• Prepare and present formal presentations to articulate the ROI of athenahealth’s products and services.
• Lead on‑site assessments through shadowing and interviews of key client staff/leaders; create and present the final presentation (and/or collateral) back to the client.
• Analyze business and healthcare economics and technology‑enabled processes to deliver insightful recommendations.
• Manage complex projects, ensuring organizational efficiency and timely delivery.
• Influence stakeholders by providing well‑founded rationale and building consensus around proposed solutions.
• Travel up to 70% annually to engage with prospects, clients and internal teams.
• Remain available during standard Mountain Standard Time (MST) or Pacific Standard Time (PST) business hours.

• Collaborate cross‑functionally with Sales, Product, and Customer Success teams to align goals and strategies.
• Monitor industry trends and competitive landscape to inform deal strategy and insight.
• Contribute to team and organizational knowledge‑sharing to improve overall effectiveness.
• Participate in continuous learning and professional development activities.
• Assist in refining processes and methodologies to enhance the Solution Design function.
• Support leadership with ad‑hoc projects and initiatives as needed.

• BS/BA degree required; advanced degree preferred.
• Demonstrated success in high‑level consultative sales processes.
• Proven experience developing and maintaining strong relationships with C‑level executives.
• Strong project management and organizational skills.
• Excellent communication skills, including formal presentation and business writing.
• Aptitude for understanding business economics and technology‑enabled processes.
• Flexibility and enthusiasm for travel up to 70% annually.

$130,000 - $220,000. The base salary range reflects the full range for this role from minimum to maximum. Base pay depends on factors such as experience, skills, employer needs, and geographic market rates. Athenahealth offers a competitive Total Rewards package that may include discretionary bonuses, variable compensation plans, and equity plans.

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients, powered by our vision to create a thriving ecosystem that delivers accessible, high‑quality, and sustainable healthcare for all.

In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients, powered by our vision to create a thriving ecosystem that delivers accessible, high‑quality, and sustainable healthcare for all.

Our talented employees — athenistas, as we call ourselves — spark the…