Operations Lead

About Behind the Volt

Behind the Volt is a specialist business within the 54

Group, focused on redefining sports and entertainment events through the fusion of technology, creativity, and live production excellence. Operating globally across 20+ countries, we deliver cutting‑edge special effects, lighting, digital surface integration, broadcast scenography, network creation and immersive event experiences for leading rights holders, federations and brands.

As part of BTV, we collaborate with clients to realise the power of sport across five regions and eight offices, delivering strategic advisory, asset optimisation and activation & engagement services.

We are looking for an experienced and solutions‑focused Operations Lead to take ownership of the planning, management and execution of BTV’s technical delivery across global live projects. Reporting to the General Manager, this role sits at the intersection of technology, production, content and operations, ensuring seamless implementation of complex solutions for a range of clients and event formats.

The successful candidate will work closely with commercial and creative teams in the planning stages, provide technical leadership during development and oversee execution – whether personally, with internal teams or via trusted third‑party partners.

This role requires deep expertise across networks, infrastructure, production, digital content and broadcast systems, alongside strong project‑management skills and a calm, solutions‑driven mindset in high‑pressure live environments.

• Lead the technical scoping, planning and delivery of projects across BTV’s core services, including Networks & Infrastructure (Information, E‑Sports, Converged Systems), Digital & Broadcast (Displays, Content Systems, Interactive Screens), Lighting, Mapping, Lasers & SFX, Production, Sports Presentation & Show Control.
• Translate creative and commercial briefs into practical, scalable technical solutions.
• Contribute to project planning documentation, budgets, technical specifications and risk assessments.
• Provide technical leadership and decision‑making throughout all project phases.

• Work closely with the Commercial Team to assess feasibility, estimate costs and support bids/pitches.
• Represent BTV in client‑facing situations, building relationships, sharing technical insight and converting conversations into commercial leads.
• Leverage existing industry contacts to develop leads for potential new business.
• Collaborate with the Creative Team to ensure ideas are executable, technically sound and compliant with venue or broadcast requirements.
• Act as a bridge between concept and reality, ensuring technical plans align with creative intent and client expectations.
• Prepare and deliver technical input during client meetings and reviews.
• Support business development by identifying new opportunities for the Commercial team.

• Oversee or directly manage on‑site delivery, including equipment, crew, timelines and contingency plans.
• Lead internal tech teams or manage third‑party technical partners and suppliers.
• Troubleshoot live delivery challenges and ensure continuity of service during events.
• Maintain oversight on quality control, safety and post‑event debriefs.

• Maintain a network of vetted suppliers and freelancers across all key service areas.
• Stay up‑to‑date with new technologies, platforms and techniques relevant to live production, digital displays, broadcast systems and event infrastructure.
• Support innovation by integrating new tools, workflows or platforms into BTV’s delivery model.

• 7+ years’ experience in technical production or operations within live events, broadcast or entertainment.
• In‑depth knowledge of event technologies: networking, AV infrastructure, digital display systems, lighting, content playback and control systems.
• Demonstrated ability to manage large, complex technical projects across multiple disciplines.
• Experience working with both in‑house teams and third‑party technical…