Beverage Manager

Overview

Join our team as our Beverage Manager and assist guests with experiencing all the services Triple Creek has to offer.

At Triple Creek Ranch we are looking for hard-working, reliable, and detail-oriented individuals that want to be a part of an amazing team.

This job consists of constantly being around guests and providing services to our guests along with supportive instruction to the bar/wine staff.

Here at Triple Creek Ranch, we want to make guests feel like they are in a Montana getaway and want our employees to help us give that experience to them. We want qualified candidates who enjoy a fast-paced work environment and paying attention to the small things to make guests overall experiences more enjoyable.

Employee Assistance Program (all employees), Medical Coverage (full-time employees), Supplementary Benefits:
Dental, Vision, Accident, etc. (full-time year-round employees), PTO (full-time year-round employees)

As a member of the Triple Creek Ranch management team, the Beverage Manager provides leadership to all wine and beverage related operations while achieving the highest level of quality, customer satisfaction and employee engagement. This position is for a Relais and Châteaux property and the service standards are very important to the level of service provided on the property. With that said, we are not a formal establishment and we are looking for an individual who not only possesses wonderful wine knowledge but also finds the personal connections with our guests without making the dining experience feel stuffy or impersonal.

The person in this position needs to:

• Must have at least 2 years of fine wine experience.
• Must be able to understand and execute wine tastings while educating guests for hour-long sessions.
• Must be able to understand and execute wine pairings with fine dining food and give descriptions of the pairings to guests during their dining experience.
• Constantly move about the dining room, kitchen and rooftop lounge.
• Frequently use hands to open and pour wine.
• Occasionally use cleaning equipment to wipe, scrub and polish.
• Frequently ascend and descend stairs when moving between the dining room and the rooftop lounge or storage areas on the main floor.
• Occasionally positions self to reach items in lower cabinets or on lower shelves.
• Frequently communicates with guests regarding drink selections and other ranch information, guest requests or concerns to the Dining Room Manager or other appropriate departments.
• Occasionally lift and carry boxes, equipment, food trays and other items weighing upwards of 30 lbs.
• Must possess an alcohol server certification valid in the state of MT, or obtain one within 60 days of hire.
• Certification through the Court of Master Sommelier (not required)
• Knowledge on the Binwise program preferred but not required
• Must have a valid driver’s license, a clean driving record and be insurable on our company liability insurance as a driver of company vehicles.

• Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Châteaux standards.
• Maintain the extraordinary five-star TCR image and resort appearance including all service, cleanliness, and appearance standards.
• Must adhere to TC Ranch alcohol policy, creating a space where guests can enjoy themselves, but not be overserved.
• Respond to all guest questions, requests and issues immediately.
• The position may require times when the Beverage Manager will be the Manager on Duty for the Dining Room, overseeing dinner service and addressing any guest or service-related issues.
• Oversee the bar and anything that pertains to the department and staffing. Support the lead bartender and give recommendations on how to improve the overall experience with training and creative ideas.
• Create schedules for all beverage staff adhering to TCR scheduling policy.
• Direct beverage functions through wine list development, menu planning, presentation, coordination of special event & vintner weekends, wine tastings and Chef’s table programming.
• Support daily…