Front Desk Assistant Manager

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At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

The friendly faces, thoughtful amenities, and delightful details make every visit personal and unforgettable.

• Manage all aspects of Front Desk operations: scheduling, training, coaching, discipline, etc.
• Act as an example of excellent guest service for the team
• Communicate effectively with all departments and managers to ensure coordination with arrivals, departures, and guest needs
• Attend weekly manager meetings
• Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
• Communicate with housekeeping to update the status of room readiness, arrivals, and departures
• Inform guests of special events or activities around the hotel and in the surrounding area
• Keep record of potential safety and maintenance issues and communicate details to supervisor
• Assist as needed with set up of rooms for special events, meetings, conferences and banquets
• Offer assistance to guests and teammates where needed
• Be a utility player who can complete a variety of job duties

This job description describes at a high level what a Front Desk Manager does; the duties may change based on the needs of the team and company.

• Hotel Management degree or 2–3 years related management experience required
• 1–2 years previous hotel front desk experience required
• Work‑ethic and commitment to the team and guest is key
• Be willing and able to work solo or as part of a team
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards
• Be organized with a great eye for detail
• Be kind to others and always bring your best
• Be a good communicator, always suggesting ideas and solutions

The starting wage for this role is $21.00 per hour.

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU and we specialize in attractions‑led hospitality.

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued.

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50 % off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team.

If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at

Mid‑Senior level

Full‑time

Other;
Hospitality

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