Customer Service - Self Storage Manager

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $19.00 per hour

• Flexible and Full‑time schedules between 9:30 am–6:00 pm (weekends till 5:00 pm)
• Eligibility for full‑time benefits after an average of 20 + hours; benefits include:
  • Medical, Dental, Vision, 401(k) with match, paid time off, sick time, flex spending
  • Company‑paid life and accidental‑death insurance, and exclusive vendor discounts
• Mileage reimbursement when traveling between properties or other work‑related tasks
• Opportunity for property managers to earn performance‑based bonuses

• Work independently at multiple locations, spending time both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability so spaces are ready to rent
• Audit cash drawers and conduct bank deposits as part of the daily business
• Help keep customers current with payments and make reminder and collection calls when required

• Transport, lift, and move items weighing up to 35 pounds
• Walk and traverse facilities, spending up to 50% time outdoors, including climbing stairs and opening large doors
• Perform cleaning and daily maintenance tasks such as sweeping/mopping interior areas and maintaining exterior grounds for curb appeal

• Experience:
  
  Successful candidates come from customer service‑centered sales environments, including retail, restaurant, fast‑food, or other service‑based companies
• Transportation:
  Valid driver’s license required. Employees must use their own vehicle to travel between work locations and/or conduct work‑related business (mileage reimbursement available)

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have also been voted for best career growth, ranked in the Top 5 % for work culture, and in the Top 10 % for diversity and inclusion.

Apply now for an opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.

All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act.

Property Managers are responsible for:

• Driving to multiple properties and performing bank cash deposits
• Working alone; opening and closing facilities; assisting reservation and walk‑in customers in renting storage spaces, resolving issues, and completing lease agreements; being responsible for company assets/property; and accessing customer accounts, including confidential and sensitive personal information, when responding to break‑ins and delinquent accounts
• Accepting, entering, and accurately documenting all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy
• Making scheduled delinquent calls, accessing customer personal information, executing lien sales, and administering transactions with auction vendors, including providing access to purchased space

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