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Guest Services Representative
Job in
Monroe, Green County, Wisconsin, 53566, USA
Listed on 2026-03-06
Listing for:
SSM Health
Full Time
position Listed on 2026-03-06
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns.;
Receives guest suggestions and complaints and escalates through proper channels.;
Provides patient information in compliance with HIPAA requirements and organizational privacy policies.;
Identifies and report issues of safety and maintenance.;
Assists in improving patient satisfaction. Anticipates family needs and resolves issues before they become major source of concern.
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