Merchandising Team Manager

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The Merchandising Team Manager leads a team of associates in the strategic execution of store operations, merchandising and facilities activities to deliver a positive customer experience and drive store sales, key metrics, and profitability. This exempt position reports to the Store Manager and has monthly bonus eligibility.

• Demonstrate a high level of ownership and accountability to achieve store objectives and key metrics.
• Lead back‑of‑house operations: receiving, processing inbound deliveries, readying products for the sales floor, handling damages, managing outbound shipments and supporting store fulfillment.
• Support front‑of‑house operations: product placement, floor sets, stock replenishment, facilities maintenance, pricing, promotional sets, audits and customer service.
• Collaborate with selling and visual merchandising teams to maintain merchandising presentations that meet visual merchandising directives and store standards.
• Participate in weekly leadership workload planning to pre‑plan, schedule and execute all merchandising and operations tasks aligned with company priorities.
• Build team knowledge of merchandising, operations and omni processes, ensuring associates are trained to execute consistently and effectively.
• Set clear team priorities and expectations, coaching conversations, and continuous teaching to enhance associate performance and store results.
• Drive team retention and engagement, recognizing contributions, celebrating store achievements and fostering a positive store culture.
• Support recruitment, interviewing and onboarding to maintain a ready‑now bench of store talent.
• Maintain inventory accuracy, asset protection standards, safety guidelines and security protocols.

• Analytical decision‑making using analytics, experience and judgment.
• Commitment to continuous learning and growth.
• Mentorship and coaching through effective communication.
• Self‑directed, deadline‑driven with minimal supervision.
• Excellent written and verbal communication.
• Comfortable with technology, including smartphones, tablets and Windows‑based systems.
• 3+ years of experience in Visual Merchandising or Retail Management.
• Flexible schedule, including nights, weekends and holidays.
• Ability to move around all store areas, bend, reach, stretch and lift, carry or move at least 50 lbs.
• Ability to push/pull receiving equipment weighing up to 500 lbs.

Full‑time

Salary range: $80,000.00–$ (Charlotte, NC) or $91,500.00–$ (Charlotte, NC)