Retail Associate, Retail Associate​/ Customer Service

Join to apply for the Associate:
Full-Time role at Race Trac

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

• Clean in and outside of store including sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.
• Stock shelves and coolers
• Maintain food and beverage areas with freshly prepared ready-to-eat food and beverages
• Adhere to all Race Trac, federal, state and local food safety regulations
• Update prices and post new signage to reflect monthly promotions and sales opportunities
• Possess ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location

• Greet and interact with new and regular guests in a genuine manner and suggest products that complement purchase to enhance the guest experience
• Ring up guests on cash register and balance cash and inventory transactions
• Provide prompt, efficient, and courteous service
• Resolve and when necessary escalate guest complaints
• Focus on collaboration and teamwork as a part of the store team; work well with the general public

• 1-2 years work experience preferred
• Retail or customer service experience preferred

All qualified applicants will receive consideration for employment with Race Trac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Location:

Monroe, NC