Early Morning Stock Associate
Listed on 2025-12-31
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Retail
Retail Associate/ Customer Service, Retail & Store Manager
Join to apply for the Early Morning Stock Associate role at Ross Stores, Inc.
OverviewRoss Stores, Inc. is a leading off‑price retail chain with over 2,200 stores. Our focus is delivering high‑quality merchandise at extraordinary savings while providing a fun, treasure‑hunt shopping experience.
Team Experience- Success:
Our winning team pursues excellence while learning and evolving. - Career growth:
We develop talent because Ross grows when our people grow. - Teamwork:
We solve hard problems together to find the right solution. - Diversity & inclusion:
We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.
The Retail Associate is responsible for ensuring customers have a positive shopping experience. The Associate greets all customers, cleans the work area, presents merchandise properly, and follows all company best practices.
Essential Functions- Prioritize safety and practice safe behaviors.
- Maintain awareness on the sales floor to create a safe shopping environment and keep egress clear.
- Treat all customers and associates with respect, friendliness, and professionalism.
- Assist customers at the register, answer questions, and greet all customers with eye contact, a smile, and a positive tone.
- Respond promptly to customer service calls and handle issues courteously, calling leadership when needed.
- Represent and support the Ross brand at all times.
- Perform cleaning tasks: sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
- Maintain a professional appearance and adhere to the company dress code.
- Perform daily assigned sizing and recovery per best practices.
- Expedite new merchandise receipts with urgency and proper merchandising.
- Apply loss prevention, shortage, and stock protection protocols.
- Safeguard confidential information, cash, and merchandise.
- Follow MOS policies and cash handling procedures, ensuring accuracy with bankable tenders.
- Demonstrate a sense of urgency and efficiency, maximizing productivity by executing best practices.
- Manages work processes
- Business acumen
- Plans, aligns & prioritizes
- Builds talent
- Collaborates
- Leads by example
- Communicates effectively
- Ensures accountability & execution
- Communicate with customers, associates, and leadership in a friendly, respectful manner.
- Perform basic mathematical calculations common in retail.
- Use all store equipment (PDTs, registers, PCs) as required.
- Spend up to 100% of working time standing, walking, and moving around the store.
- Regularly bend, squat, kneel, climb, carry, reach, and stoop.
- Occasionally push, pull, and lift more than 25 pounds; stockroom shifts may require lifting more than 20 pounds.
- Use janitorial equipment and other assigned supplies.
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DisclaimerThis job description is a summary of the primary duties and responsibilities of the position and is not comprehensive. Content is subject to change at management's discretion.
Equal Employment OpportunityRoss is an equal employment opportunity employer. We consider individuals for employment based on skills, abilities, and experience. We are committed to complying with all applicable laws prohibiting discrimination.
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