General Manager Boutique Fitness Pilates Studio

Overview

NOW HIRING: General Manager Boutique Pilates Studio up to $65,000 + Health Benefits + 401k

FIVE-STAR RATED STUDIO. Club Pilates Indian Trail at 5140 Old Charlotte Hwy F, Monroe, NC 28110.

Premium Compensation & Benefits Include:

• Competitive compensation package up to $65,000
• Medical Benefits, Dental Benefits and Vision Benefits
• 401k
• Paid Time Off / Vacation for Full-Time leaders
• Complimentary Pilates classes
• Free use of the studio after hours (subject to availability)
• Generous retail discounts on premium athleisure brands
• Opportunity to lead a respected, nationally recognized brand
• Room for growth into multi-unit leadership

THE IDEAL MATCH:

We are seeking a dynamic, people-first General Manager to lead studio operations, inspire the team, and elevate the member experience. This role is perfect for a confident leader who thrives in a fast-paced, community-driven environment and has a passion for fitness, sales, and service excellence.

You are energized by connecting with people, developing talent, driving revenue, and building long-term relationships—both inside the studio and throughout the local community.

The General Manager oversees all aspects of studio operations, including sales, staff leadership, member experience, and marketing initiatives. This is a full-time leadership role (35–40 hours per week) with direct impact on studio growth and culture.

• Studio Leadership & Customer Experience
  • Deliver exceptional, high-touch customer service and independently resolve member concerns
  • Ensure the studio is always clean, organized, and welcoming
  • Uphold and enforce all Club Pilates policies and procedures consistently
  • Manage staff schedules and support team development
  • Maintain administrative supplies, studio materials, and operational systems
  • Handle confidential information with discretion and integrity
• Sales & Revenue Management
  • Generate personal sales and coach Sales Representatives to exceed goals
  • Manage and grow four key revenue streams:
    Memberships, Retail sales, Private training, Teacher Training Programs
  • Conduct studio tours, consultations, and complimentary demo classes
  • Meet or exceed monthly membership sales targets
  • Supervise and support the Sales Team
• Marketing, Social Media & Lead Generation
  • Drive new leads through grassroots marketing, networking, and community outreach
  • Plan and execute local marketing campaigns and studio promotions
  • Develop and manage an ongoing social media strategy (Instagram, Facebook, etc.)
  • Schedule and participate in community events and partnerships
  • Act as a brand ambassador both in-studio and in the local market
• Financial & Administrative Oversight
  • Monitor, collect, and follow up on outstanding member dues
  • Support general administrative duties and reporting
  • Maintain organized data systems and ensure operational accuracy

• 2+ years of experience in retail sales, service sales, or fitness sales
• Proven ability to generate sales and lead a sales-driven team
• Strong social media and digital marketing skills
• Experience with grassroots marketing, brand ambassador work, and community events (preferred)
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• Comfortable working in a fast-changing, diverse environment
• Professional, punctual, reliable, and polished
• Passion for fitness and wellness
• Trustworthy and able to manage confidential information
• Ability to collaborate harmoniously with staff, members, and the public

Club Pilates embodies a holistic approach to fitness and values strong connections within the local community. We proudly support local events and seek team members who share a love of movement, wellness, and helping others thrive.

With studios in 38 states and 2 countries, Club Pilates offers inclusive class formats for all ages and experience levels. The brand pioneered the 500-hour Teacher Training Program and now supports:

• 750+ territories sold across the U.S. and Canada
• 2,200+ instructors
• 17+ million workouts annually
• 1400 studios including Germany, UK, Spain, Ireland, Japan, France, Brussels, Australia

Club Pilates has been recognized by Inc. Magazine’s Inc. 500 & 5000 and Entrepreneur Magazine’s Franchise 500.

Our Indian Trail studio is part of a local ownership group with seven studios. The ownership group is focused on building a culture that emphasizes family and community and offers opportunities for personal career growth.

DO PILATES. DO LIFE. Apply today—interviews are happening this week.