Assistant Eligibility Coordinator- Union
Listed on 2026-02-01
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Healthcare
Healthcare Administration, Community Health
Overview
Department 38474 Atrium Health Union - Medication Assistance Partnership
Status Full time
Benefits Eligible Yes
Hours Per Week 40
Schedule Details/Additional Information Job Title and Department for Posting
Title:
Patient Eligibility Coordinator - Health Quest of Union County
Will this be a Standard, Remote or Hybrid position? Standard
Will this position float? No
Physical
Work Location:
415 E Franklin Street, Monroe, NC 28112
Please confirm the schedule to be posted: 8:00am-4:30pm, Monday through Friday
Please confirm FT, PT or PRN status and FTE:
Full Time (previously part time)
Would you like this position posted Internal Only or Both (Internal/External)? Both
Provide any preferred qualifications you would like listed on the posting (experience, education, certifications):
Preferred experience in nonprofit and case management, data tracking and reporting, has worked with diverse cultures, assessments and intake, insurance (Medicare and/or Medicaid, volunteer coordination, person-centered approaches, customer service
Anything additional that you would like for me to screen for (ie: yrs experience, Computer Skills, OK w/new grads, etc.):
Microsoft Office and computer skills (especially data entry and analysis). A social work or human services background would be great. Experience with grants (reporting and writing).
Pay Range $18.85 - $28.30
Essential Functions- Interviews clients through direct or indirect contact with the client's families or representative to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing schedule.
- Schedules appointments/follow-up calls to obtain all data concerning the clients' family composition, financial, employment and health status.
- Provides information to clients on program requirements based upon the information provided by the drug companies and poverty guidelines.
- Mails appointment confirmation sheet, appointment reminder postcards and denial/incomplete letters to clients that did not complete the interview process required.
- Calls or faxes organizations to assist potential clients in collecting required documentation.
- Completes recertification process on a yearly basis which consists of notifying the client of required financial documentation, collecting financial documentation and scanning information into the database.
- Assists clients who are not eligible in finding other resources.
- Updates the eligibility status with any concerns or issues that may arise.
Requires lifting up to 25 pounds, bending, stooping, walking and frequent changes in position with extended periods of sitting.
Education, Experience And CertificationsHigh School Diploma or GED required. Microsoft Office and Windows-based computer skills required. Working knowledge of office filing, scanning procedures, medical terminology and human service skills preferred.
Our Commitment to YouAdvocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits And More
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois;
Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical…
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