Strategy Analyst

Support strategic planning efforts and drive performance improvement initiatives within Union County. The role involves analyzing data, conducting research, and identifying opportunities to enhance organizational efficiency and effectiveness. Work closely with departmental leaders to develop and implement performance improvement strategies aimed at achieving measurable performance outcomes.

• Conduct data-driven analysis to assess the performance of various county programs, services, and operations. Utilize statistical methods and analytical tools to identify trends, patterns, and areas for improvement. Provide insights and recommendations to inform strategic decision‑making and resource allocation.
• Develop and implement performance measurement frameworks to track progress against strategic objectives and key performance indicators (KPIs). Collaborate with departmental leaders to define performance metrics, establish targets, and monitor performance over time.
• Utilize data analytics tools to collect, analyze, and interpret data related to organizational performance, employee engagement, and other key metrics. Prepare comprehensive reports and presentations to communicate performance results, findings, and recommendations to stakeholders and the management team. Develop data visualization tools, including dashboards to facilitate data‑driven decision‑making and performance monitoring.
• Manage cross‑functional projects related to strategic planning, organizational development, and process improvement initiatives. Set timelines, track progress, measure outcomes, and ensure deliverables are completed on time and within budget.
• Build and maintain positive relationships with internal and external stakeholders, department directors, elected officials, community organizations, and vendors. Solicit feedback and input to inform strategic decision‑making and ensure alignment with community needs and priorities. Build relationships and partnerships to leverage resources and expertise to support performance improvement initiatives.
• Act as the Legistar system administration. Manage, prepare, and distribute the regular Board of County Commissioner (BoCC) meeting agendas. Notify end‑users of due dates to submit BoCC agenda items. Edit, amend, and recommend changes to agenda items for the purpose of providing clarity, keeping items concise, and alignment with submission guidelines/standards.
• Perform other related duties as assigned.

• Bachelor’s Degree in Business Administration, Public Administration, or related field, and three (3) years of experience in data analysis, change management, performance measurement or process improvement; or equivalent combination of education and experience.
• Strong analytical skills with proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Power BI).
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders at all levels of the organization.

• Bachelor’s Degree in Business Administration, Public Administration, or related field, and five (5) years of experience in data analysis, change management, performance measurement or process improvement in a government, public sector, non‑profit, or community organization.
• Knowledge of local government operations, policies, and procedures.

• Must be physically able to operate a variety of automated office machines including computers, printers, fax machines, copiers, calculators, telephones, typewriters, tape drives, etc. Must be able to exert a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for periods of time.

• Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

Location:

Charlotte, NC. Salary: $115,000 – $120,000.