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IT Service Desk Analyst - Customer-Focused
Job in
Monroe, Ouachita Parish, Louisiana, 71201, USA
Listed on 2026-02-28
Listing for:
Drax Group
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading energy company located in Monroe, LA is seeking an IT Service Desk Analyst. This role is focused on providing outstanding customer service by managing incidents in line with Service Level Agreements. The successful candidate will require technical proficiency, effective communication, and a customer-oriented approach. This position promotes collaboration with IT functions to enhance service and support, ultimately contributing to driving a zero-carbon energy future.
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