Manager, Global Payroll

Location: Remote - Canada
Department: Finance
Reports To: Mathieu Cote, Corporate Controller
Type: Full-Time | Permanent

Vacancy Status: This is an active role and we are currently hiring for this position.

At Solink, our mission is to safeguard what matters most. We help businesses know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries
—including brands like McDonald’s and JYSK—Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize operations, and proactively respond to emerging threats.

We’re growing quickly, earning recognition from Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work
. And we’re just getting started.

Solink is looking for a Manager, Global Payroll & Benefits at Solink who is responsible for overseeing payroll and benefits operations across Canada, the United States, and the United Kingdom. This role ensures employees are paid accurately and on time, while benefits programs are administered consistently and in compliance with regional requirements.

In addition to managing day-to-day operations, this role focuses on improving how payroll and benefits are delivered  will drive process improvements, system optimization, and the use of automation and AI to reduce manual effort, improve accuracy, and support Solink’s continued global growth.

This is a hands-on leadership role that manages one direct report and works closely with Finance, People & Culture, and external vendors. The ideal candidate brings strong operational judgment, attention to detail, and a collaborative mindset, with the ability to anticipate issues and design scalable, sustainable processes.

Global Payroll Oversight

• Own end-to-end payroll operations across Canada, the US, and the UK, ensuring accuracy, timeliness, and compliance
• Manage relationships with external payroll providers and ensure SLAs and service standards are met
• Review and approve payroll inputs, reconciliations, and post-payroll reporting
• Partner with Finance to ensure payroll aligns with accounting, reporting, and audit requirements

Benefits Administration

• Oversee global benefits programs, including enrollments, renewals, vendor management, and employee support
• Ensure benefits offerings remain competitive, compliant, and aligned with company strategy
• Act as a subject matter expert on benefits-related inquiries and escalations

Automation, AI & Operational Efficiency

• Identify opportunities to automate payroll and benefits workflows to reduce manual effort, errors, and cycle time
• Leverage payroll systems, integrations, and emerging AI-enabled tools to improve data accuracy, reporting, and employee experience
• Design and maintain scalable processes that support global growth and reduce operational risk
• Partner with Finance, People & Culture, and Systems teams to implement tooling, integrations, and process improvements
• Develop dashboards, reports, or self-serve resources that improve visibility and decision-making

People Leadership

• Manage and support one direct report, providing coaching, development, and performance feedback
• Foster a culture of continuous improvement, operational excellence, and ownership within the payroll function

Compliance & Risk Management

• Stay current on payroll, tax, and benefits regulations across all operating regions
• Partner with internal and external stakeholders to address compliance issues, audits, and regulatory changes
• Ensure proper controls, documentation, and data integrity are maintained

Process Improvement & Scale

• Lead continuous improvement initiatives to evolve payroll and benefits operations as Solink scales globally
• Create and maintain documentation, standard operating procedures, and knowledge bases to support consistency and continuity

What You…