Professional Services Engineer

Brinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently.

We help our customers' cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics, automated risk assessments, and remediation. With actionable insights and timely communications provided by our software, our customers are reducing their response times to the constantly changing and emerging threats and saving their business from potential negative and significant impacts.

At Brinqa, we are revolutionizing cybersecurity risk management by offering a unified platform that empowers organizations to proactively manage and mitigate threats across their entire attack surface. Our platform consolidates security data, prioritizes vulnerabilities, and orchestrates remediation processes, enabling clients to make informed risk decisions and enhance their security posture.

We are seeking a Professional Services Engineer to join our Professional Services team. This role goes beyond onboarding — it focuses on delivering custom, project-based solutions that drive long-term value for customers. You will serve as a technical consultant
, working alongside project managers and customer stakeholders to implement advanced configurations, integrations, and extensions of the Brinqa platform
.

This role requires a blend of technical depth, project discipline, and problem-solving expertise. You'll bring hands-on implementation skills, the ability to script and troubleshoot complex workflows, and the consultative presence to guide customers through engagements that vary in scope, complexity, and duration.

• Custom Project Delivery: Lead the hands-on implementation of Brinqa solutions for customer projects, including tailored solutions that extend beyond standardized onboarding, ensuring customer success in complex environments.
• Technical Expertise & Troubleshooting: Write and maintain scripts, leverage Brinqa-provided libraries, and debug technical challenges with precision.
  Act as an escalation point for complex technical issues, diagnosing and resolving challenges that require advanced problem-solving.
• Project Collaboration & Accountability: Partner closely with Project Managers to align on scope, timelines, and deliverables; maintain diligent time tracking to ensure projects stay within budget and hours-based constraints. Communicate technical decisions, trade-offs, and progress clearly to both customer and internal stakeholders.
• Best Practices & Advisory: Provide consultative guidance on platform architecture and integrations, balancing Brinqa best practices with customer-specific needs and document implementations thoroughly, ensuring repeatability and scalability for future phases.
• Customer Engagement & Success: Serve as a trusted technical advisor to customer stakeholders, bridging technical details with business objectives.

• Experience: 3-5 years in technical consulting, professional services, or implementation engineering roles, ideally in cybersecurity or SaaS enterprise software.
• Technical Proficiency: Strong experience with scripting and development languages (e.g., Python, Groovy, Java) and comfort with APIs, data integrations, and Linux environments. Ability to read, adapt, and extend existing code libraries.
• Project Delivery: Proven success working on structured, hours-based projects with project managers. Experience with time tracking, resource allocation, and project delivery methodologies.
• Troubleshooting
  
  Skills:
  
  Advanced diagnostic and problem-solving abilities across integrations, workflows, and system configurations.
• Customer-Facing
  
  Skills:
  
  Confident engaging with technical and business stakeholders, presenting solutions clearly, and managing expectations effectively.
• Collaboration: Demonstrated success working in cross-functional teams, contributing to process improvements, and mentoring junior engineers.
• Education: Bachelor's degree in Computer Science, Information Systems, or related field preferred. Advanced…