Sr. Associate, Social Media;
Listed on 2026-01-12
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IT/Tech
Social Media Marketing, Digital Marketing
-0005K9
Posting Date:
Jan 7, 2026, 2:07:41 PMPrimary
Location:
Job Type:
ContractSchedule:
Full-timeDescription
Final date to receive applications: January 21, 2026
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Sr. Associate, Social Media (12-month contract)
Employment Type: Contract
Compensation Details:
Communications 15:
Salaries are based on qualifications and experience and typically range from $65,172 - $86,898.
Location:
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
This role may be performed from EDC’s head office in Ottawa or from our Community Hubs in Toronto, Mississauga, Montreal, Laval, Brossard, Halifax, Calgary, or Vancouver or our Regional Offices in Quebec City, Edmonton, Windsor, Kitchener, Winnipeg, Regina and Moncton.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team Overview:
As a Social Media Community Manager at Export Development Canada (EDC), you will play a pivotal role in our social media initiatives. Your mission is to engage with our diverse audience, including customers, partners, employees, industry influencers, and stakeholders. Social media is a key channel where EDC leads and participates in meaningful, timely, and relevant conversations with the Canadian business community, showcasing the impact of exporting and promoting sustainable and responsible global business growth.
Your objectives are to foster a sense of community and affinity, build and maintain brand trust and reputation, and highlight the value EDC offers to Canadian companies through our comprehensive solutions. This tactical role supports EDC’s integrated corporate social media strategy and maintains a consistent voice across all platforms. You will collaborate with the Senior Advisor, Social Media and Content, and report to the Manager of Social Media and Content.
What you will be doing:
Manage EDC’s daily social media activities on all corporate profiles.
Act as the brand's mediator, engaging in real-time conversations around our content and brand.
Proactively seek discussions with key audiences on trade-related topics, highlighting how EDC’s work benefits Canadians companies and Canadians.
Identify potential threats and opportunities in user-generated content related to EDC’s brand.
Serve as the primary contact for inbound requests via private messages.
Escalate issues, observations, opportunities, and insights from social media proactively.
Enforce EDC’s Social Media Content & Community Guidelines.
In coordination with the team, maintain and manage a comprehensive social media calendar, ensuring visibility of all initiatives (organic posts, executives…
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