Banquet Captain-CNB; PT Job Moncton area,New Brunswick Canada,Hospitality / Hotel / Catering

Position: Banquet Captain-CNB (PT)

Position Summary

Under the general supervision of the Banquets Manager, F&B Lead is responsible on the day to day activities of the Banquets operations. This position is responsible for assisting with the overall planning of banquet operations and managing of Banquets servers. This position is also responsible in assisting with the implementation of all new F&B or Banquets Operations projects. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Providing leadership, direction and mentoring to the banquet operation on a shift basis

Implementing banquet strategic plans under the direction of the Manager

Reviewing all banquet set ups, Banquet Event Orders, station assignments

Ordering specialty equipment if required for functions

Holding pre-function staff meetings to ensure guest specifications are met

Scheduling and supervising employees

Maximizing the revenues of the banquet operation while minimizing operating costs

Offering banquet expertise to internal and external customers

Reviewing all outlet banquet related POs and invoices for accuracy

Participating in the monthly inventory count

Communicating effectively with all appropriate operational departments

Developing and cultivating strong working relationships with all stakeholders (guests, ownership and employees)

Ensuring compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned

Education and Qualification Requirements

Post Secondary in hospitality or hotel education or suitable combination or education and experience

At least 1 year banquet management experience;

Computer literacy in MS Office Applications

Excellent written and verbal communication skills

Proven leadership skills and the ability to train and develop employees

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests

Ability to professionally handle situations that may arise due to intoxicated guests

Ability to multi-task and work under pressure in a fast-pacedand at times stressful environment

Ability to obtain NB Responsible Beverage Certification

Must be able to pass a criminal background check

Must be 19 years of age or older

Work Environment Considerations

Fast paced with multiple priorities, deadlines and deliverables;

This role requires extended period of standing, walking, bending and may lift up to 35 lbs.

The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.


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