Customer Order and Service Clerk

Join the Sea Fox Family – Where Passion Meets Opportunity

Now is an exciting time to join Sea Fox Boat Company
. As we continue to grow, we’re seeking motivated individuals who are eager to build a rewarding, long-term career in the marine industry.

If you’re looking for a company that offers career growth, advancement opportunities, and a chance to turn your passion for boating into a profession, we invite you to apply.

Chart your course with Sea Fox today!

The Customer Order & Service Clerk is responsible for managing incoming customer orders, quote requests, and lead time inquiries. This role serves as a key point of contact for customers and distributors, ensuring accurate order processing and exceptional service from initial request through fulfillment. This is a Full time position (Monday - Friday, 8:30am - 5pm with a 30 minute lunch) for $20+ per hour (DOE).

• Respond to customer and distributor inquiries regarding price quotes, purchase orders, order changes, and cancellations.
• Deliver prompt, professional service while building strong, lasting customer relationships.
• Access and utilize internal systems to retrieve customer data, inventory availability, and order status information.
• Communicate accurate pricing, delivery schedules, and product details to customers.
• Prepare and submit purchase orders and invoices to the accounting department.
• Maintain organized records of active orders and update account or order information as needed.
• Verify customer credit status with the finance/credit department when required.
• Perform additional administrative or customer service duties as assigned.

• Experience in the marine industry strongly preferred.
• Strong organizational skills with keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to foster positive customer relationships.
• Typing speed of 40–50 words per minute.
• Proficiency with computer systems and the ability to quickly learn database and order management software.
• Experience with MACOLA is a plus.

• High school diploma or equivalent required.
• Minimum of one year of customer service or order processing experience required.