Community Engagement Sr Specialist - Rockford or East Moline IL

Molina Healthcare of Illinois is seeking a dynamic Community Engagement & Growth Sr Specialist in/near the Rockford or East Moline area.

This role will help drive choice membership and retain existing members. It is crucial in building and fostering relationships with community-based organizations and providers to promote Molina's services. The Sr Specialist will collaborate with internal teams (Quality, Provider Relations, Medicare, and Marketplace) to align activities and ensure a cohesive approach.

• Drive membership growth and retention for Molina Healthcare of Illinois.
• Build and maintain relationships with community-based organizations and healthcare providers.
• Promote Molina's services and advocate for the company within the community.
• Collaborate with internal teams to align activities and strategies.
• Support team members by covering activities virtually or in person as needed.

• Bilingual in Spanish preferred.
• Previous experience in sales or community engagement.
• Strong organizational skills and a team player mentality.
• Availability to work flexible hours, including early mornings, nights, and weekends.
• Growth mindset with a proactive approach to community promotion and advocacy.
• Strong presentation skills and broad knowledge of Illinois Medicaid is helpful.

If you are passionate about community engagement and have the drive to promote healthcare services, we encourage you to apply. Help us make a difference in the lives of Medicaid members in Illinois.

• Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate. Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.
• Provides leadership for new or less experienced Enrollment Growth team members by training, developing, coaching, mentoring and being a positive role model. May also serve as the Acting Supervisor or Manager for the team upon management request.
• Responsible for achieving monthly, quarterly, and annual enrollment goals & growth and choice targets, as established by management.
• Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building Medicaid membership. Effectively moves these relationships through the “enrollment” pipeline.
• Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
• Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services. Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
• Viewed as a “subject matter expert” (SME) by community and influencers on the health care delivery system and wellness topics.
• Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
• Answers incoming calls from perspective and current members. Provides them with information and materials about Molina Healthcare. Directs members to the appropriate Molina department(s) as needed and assists with contacting department(s) through in-house phone line assistance.
• Coordinates, leads, and executes company programs for each of their perspective regions.
• Responsible for assisting and executing Molina turnkey events and align media components.

Bachelor’s Degree or equivalent, job-related experience.

Bachelor’s Degree in Marketing or related discipline.

• 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a…