Teller, Finance & Banking

Overview

Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds.

If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry.

This position is based at our Moline, IL location; regional travel to assist other branch locations may occasionally be required.

• Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
• Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
• Respond to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to maximize service usage.
• Follow all cash, dual control and daily work documentation procedures, including balancing all work and cash drawer daily.
• Support a fast-paced environment by adapting to member needs and collaborating with team members to provide exceptional service.

• High School Diploma or equivalent; additional education in finance, business or related field is a plus.
• Relevant experience in customer support, problem solving and delivering quality service is preferred.
• High level of integrity and commitment to exceptional member service with a genuine desire to help others.
• Ability to build rapport quickly, actively listen and develop strong member relationships.
• Strong attention to detail and commitment to accuracy.
• Team-oriented with flexibility to adapt and support various member needs in a fast-paced environment.

The pay range for this position is $15.00-$16.00/hour. Final compensation will be determined by factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.

• Outstanding training; commitment to learning new skills and growing personally & professionally
• Competitive compensation
• 401(k) with company match and profit sharing
• Paid time off with paid holidays
• Life Insurance
• Paid Community Volunteering
• Education reimbursement
• Fitness reimbursement
• Health insurance including dental and vision
• Flexible Spending Accounts & Health Savings Accounts
• Employee Assistance Program (EAP)
• Access to fitness center

• Standing:
  Remaining upright on the feet, particularly for sustained periods of time.
• Walking:
  Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Talking:
  Expressing or exchanging ideas by means of the spoken word; ability to convey detailed or important spoken instructions clearly and efficiently.
• Hearing:
  Perceiving sounds at normal levels with or without correction; ability to receive detailed information through oral communication.
• Finger, hand, and dexterity:
  Typing or working with fingers rather than the whole hand or arm.
• Lifting:
  Up to 50 lbs.
• Visual:
  Ability to read and analyze data and figures, view a computer terminal, and perform detailed visual inspections.