Customer Service Specialist

MC03 Building Materials
Moline Building Materials Plant
2361 3rd Avenue
Moline, IL 61265, USA

Here at River Stone Group, we have spent the last 125+ years working to be the best at what we do. Through our limestone aggregate products, we provide the foundation to connect people with their friends, families, and work. Although most don’t realize it, our products are used to build the homes, roads, and bridges that people throughout the Midwest use every day of their lives!

Part of that 125+ year success is our ability to provide quality building materials to the local Quad City community. And to provide that, we have an outstanding showroom and sales floor right here in Moline. We’re hiring a Customer Service Specialist at our Building Materials location in Moline, IL, where this position will provide friendly, fast, and efficient service to business and residential customers alike.

Are you looking for a rewarding full‑time opportunity with a team that values your contributions? Then now is a great time to join River Stone Group as a Customer Service Specialist
!

What We Offer:

• Competitive hourly pay
• Full benefits package, including Health, Dental, and Vision Insurance
• Paid Holidays and Vacation
• 401k with Company match
• Monday-Friday schedule (7am to 5pm) with some Saturday mornings (seasonal)

What You’ll Do:

• Provide friendly, fast, and efficient service to customers in person, by phone, and via email.
• Accurately process transactions, refunds, returns, and exchanges.
• Communicate proactively with customers and vendors via email to ensure seamless project coordination and follow‑ups.
• Maintain an organized and welcoming showroom that showcases our product offerings.
• Manage inventory levels and reorder products as needed.
• Collaborate with team members to ensure a smooth flow of daily operations.
• Organize daily cash flow records and process invoices efficiently
• Support additional tasks and responsibilities as needed to assist the team and business operations

What We’re Looking For:

• Excellent communication skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong math and organizational skills to process orders efficiently.
• Ability to multitask and thrive in a fast‑paced environment.
• Great attendance and a positive attitude!

Start Your Career With Us:
Ready to join a supportive team where you can make an impact? Apply today and become part of the River Stone Group family!

Pre‑employment drug screen, physical, and background checks required. River Stone Group is an EO‑Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with Disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.