Tour Guide

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Industry Manufacturing

Work Location Moline IL 61265

Job Title Tour Guide

Duration 3 Years (Strong possibility of extension)

Job Description:

Duties:

• Coordinates and plans all factory tours.
• Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.
• Compiles data necessary to prepare files or create standard and special reports using defined formats.
• Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
• Acts as the Company representative during factory tours and events.
• Trains tour guides on tour routes and appropriate information to provide guests.

Major Duties:

• Workers will provide tours for Dealers, schools, families, and customers.
• Training will be provided on client, client history, exhibits, and QC area.
• Schedule is very flexible. Most Tour Guides work anywhere from 4-12 hours a week as need or as available.
• Current Tour Guide shifts are M-F 9:00 am - 1:00 pm and 1:00 pm - 5:00 pm;
  Sat 10:00 am - 1:30 pm and 1:30 pm - 5:00 pm, and Sun 12:00 pm - 4:00 pm.
• Beginning in November shifts will be split M-F 9:00 am - 1:00 pm, 11:00 am - 2:00 pm, and 1:00 pm - 5:00 pm.
• Guides are requested to work occasional weekends and holidays - on a rotational basis.
• Tour Guides may also be requested to provide VIP tours and assist with special events.
• The three major events at the Pavilion are:
  Learn and Play Day in July, the Tractor Show in September, and Craft Day every 3rd Sat of the month.

Requirements:

• Candidates must have strong customer service skills.
• An ideal candidate will have any or all of the following: a lot of knowledge about client through work experience, family, or research, experience in education or training, and/or experience working with/educating children.
• Computer skills are not necessary.

To know more about the position, please contact: