Weekend Gift Shop Clerk

Metro

LINK's Gift Shop Clerk provides information, assistance and service to customers at Metro

LINK's transfer terminal, Centre Station in downtown Moline. This position will work weekends (Saturday and Sunday), approximately 15 hours per week.

Essential Duties:

• Sells tickets, passes and other retail items for purchase found in Metro
  
  LINK's Metro Stop.
• Answers inquiries in regards to Metro
  
  LINK's transportation services, routes, schedules, stop locations, trip planning, fares and other general customer service inquiries.
• Operates computer terminal and other standard office equipment required to communicate and assist passengers and disburse tickets/passes.
• Restocks merchandise, food products, condiments and utensils; cleans work areas.
• Assists in accounting for inventory as assigned.
• Counts, records, and processes cash for deposit.
• Demonstrates courteous, cooperative behavior when interacting with the general public and staff.

Qualifications:

• High School Diploma or Equivalent
• One year of customer service experience

Knowledge &

Skills:

• Excellent customer service
• Cash register/Cash handing skills
• Knowledge of Microsoft Office