Family Specialist

Overview

Brief Description
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This schedule includes weekday shifts, two evening shifts, and a four-hour shift on Saturdays each week. Hours include – Tuesdays and Thursdays, 10am–7pm, and Saturday 8am–12pm.

Family Specialist provides case management services to families and is expected to meet with clients in their homes, schools or at the Family Resource Center. Works with coordinating programs and agencies to establish services in the best interest of the client.

• Bachelor’s degree in social services or related field required. Master’s degree preferred.
• Experience working with families affected by trauma, behavioral health needs, or child welfare systems.
• Experience with motivational interviewing.
• Knowledge of protective factors, public benefits, early childhood development, and local resources.
• Familiarity with Results-Based Accountability (RBA), Adverse Childhood Experience (ACE), Ages and Stages Questionnaire (ASQ), The Five Protective Factors, and other assessment tools preferred.
• Proficient in Microsoft Office Suite, Outlook, Excel, Word.
• Bilingual required.
• A valid California driver’s license is required of staff who have regular driving duties and the driving record must meet the requirements of their position and be approved by the agency’s insurance company.

• Operate an agency or personal vehicle for work-related activities such as client visits, meetings, trainings, or other agency-related appointments.
• Ensure compliance with driving requirements, including maintaining a valid driver’s license, current vehicle registration, and proof of insurance as required by agency policy.
• Ability to communicate ideas in oral and written form.
• Protect and honor individual integrity through confidentiality.
• Ability to work in a harmonious manner with subordinates, supervisors, and others.
• Ability to instruct in group and individual settings.
• Ability to work effectively with cultural/ethnic diversity.
• Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings.
• Physical, mental, and emotional health adequate to perform duties.

• Serve as a primary point of contact for families referred through Differential Response (DR), After Care, and Family First Prevention Services Act (FFPSA) programs.
• Support all sites with Differential response and After Care referrals.
• Provide intensive case management for families with complex needs, including those at risk of child welfare involvement or returning from formal systems of care.
• Conduct comprehensive assessments, including Protective Factors Survey (PFS), and ASQ-3 developmental screenings.
• Coordinate and participate in Family Team Meetings, ensuring family voice and choice are centered.
• Develop and monitor individualized Family Action Plans, focused on family strengths and aligned with FFPSA and CSA goals.
• Assist families in navigating services across systems, including mental health, child welfare, public benefits, housing, and early childhood education.
• Conduct home visits and field-based outreach to engage families and ensure follow through on action plans.
• Provide warm hand-offs and follow-ups to ensure continuity of care and support.
• Facilitate workshops and trainings that support family stabilization and strengthen protective factors.
• Maintain accurate case documentation in agency database and other required systems, including data for reporting and evaluation.
• Participate in reflective supervision and fidelity coaching, as needed under FFPSA service models.
• Provide access, advocacy, resources and linkage to clients.
• Administer program measurement tools and surveys to track and report program data and outcomes.
• Interact productively within a multi-disciplinary team and with other community organizations.
• Responsible for preventing and controlling infection.
• Responsible for maintaining a culture of quality and safety.
• Effectively use de-escalation skills and techniques for crisis prevention.
• Properly administer the C-SSRS to help prevent suicide.
• Interaction is appropriate and sensitive to client’s culture and…