Quality Assurance Coordinator

Day Shift (Monday to Friday from 9:00am-5:30pm)

Job Title:

Quality Assurance Coordinator

Department:
Quality and R&D

Reports to:

Manager

• Designed to ensure food safety, quality, and regulatory compliance of Mercer Foods’ products.
• Verification of food safety, product attributes, labeling compliance, and ensuring micro and retention samples are collected according to product specifications.
• Properly following the product hold and release program, verifying products on hold are disposed/reworked properly.
• Maintain quality supply inventory/ordering. Investigate customer complaints relating to quality and food safety. Maintain and manage various QA databases such as the Hold database, EMP database, and micro test database.
• Document and implement inspection criteria and procedures. Serve as a PCQI to review HACCP, cleaning/sanitation, pest control records, and identify trends and keeping track of relevant KPIs.
• Ensure all relevant product safety and quality records are reviewed and filed properly.
• Train new hires on GMP and Food safety related subjects. Participate in internal audits and keep track of trends. Participate in second- and third-party audits.
• Assist in the implementation and maintenance of various quality systems. Assist QA Management with quality systems management, copacker management, scheduling for QA department and document control duties. Participate in mock recalls, conduct SPC net weight control capability studies, and design AQL inspections. Other duties may be assigned.

• Demonstrated ability to communicate effectively within the organization. A demonstrated ability to lead people and get results through others. An ability to think ahead, plan a full shift and prepare action plans to achieve results. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations. The possession of quality orientation and attention to detail, problem analysis and resolution.
  
  In addition to, strong interpersonal and communication skills and an ability to manage multiple priorities.
• Must have knowledge of basic food plant food safety, quality, and regulatory standards. Must be able to interpret SOPs, policies, and product specifications. Must have extensive experience working as a quality technician and working within a food micro laboratory setting. Must be PCQI certified. Must be HACCP certified or complete HACCP certifications within 3 months. Must have internal auditor training.

Must be able to perform the following functions with or without accommodations:

• frequent lifting, carrying, pushing, and/or pulling; frequent stooping, kneeling, crouching, and/or crawling; and some fine finger dexterity. Generally, the job requires the following percentages of time committed to physical activity: 50% or more sitting, 50% or more walking, and 50% or more standing.
• The job is performed under frequent temperature variations and in a food manufacturing warehouse environment. Unrestricted visual and audio abilities are required for the safety of all employees. The ability to lift to 40 lbs. is required.

• Place high priority on food safety, quality, and sanitation by understanding and executing Thrive Food’s food safety and sanitation policies and procedures.
• Hold self and others accountable to Thrive Foods food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates.
• In the absence of Lead serves as back up to ensure all food safety, quality objectives and SQF system requirements are met.