Maintenance Supervisor

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Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, we bring decades of experience delivering exceptional value to our partners. Our portfolio spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing across the country. We are recognized as one of the nation’s Best and Brightest Places to Work, ranked in the NMHC Top 50, and are members of the Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. You will work alongside the Community Manager to oversee staff and vendor activities and ensure the property’s maintenance is consistently high quality.

• Maintenance Management – regular/daily onsite attendance required.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• Ensure all repairs and replacements for community common areas and units.
• Inspect grounds, buildings, and other community features daily to identify and correct hazardous property conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Maintain hazard communications program; teach and promote safe work practices.
• Participate in unit inspections as requested.
• Responsible for essential control of community.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.
• Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit.
• Participate in on‑call emergency at community.
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.).
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., “walk” units to ensure make‑ready and work orders are completed).
• Personnel Management – under the direction of the Community Manager, supervise, train, and schedule maintenance activities for maintenance staff.
• Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed.
• Provide Community Manager input regarding employee performance evaluations.
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Customer & Resident Relations – manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favourable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that the immediate supervisor delegates.

• High School Diploma or Equivalent.
• EPA & CPO certification required; HVAC desired.
• Basic computer skills; ability to understand and perform all on‑site software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

MS @ Small – Mid Sized Properties with smaller staff

• Regularly required to move about, communicate with others, use wrists, hands, and fingers in repeating motions, and assess the accuracy, neatness, and thoroughness of work.
• Required to move into different positions, work in tight and confined spaces,…