Regional Center Manager

Position Type: 100% FTE, Exempt

Compensation Range: $80, Annual Salary

Benefits Overview: Medical, vision, dental, life insurance, vacation, sick time, paid federal holidays, retirement plan (See full job description for more details).

Organization Size: 50+ Employees

Reports to: VP of Member Engagement

Location: In-person in Modesto, CA with weekly travel to Stockton, CA.

Digital NEST creates vibrant, tech‑enabled workforce development centers that empower youth from working‑class and farm worker communities to pursue wealth‑building careers. We combine professional, technical, and career navigation skills training with mentorship, community, and access to cutting‑edge technology.

The Regional Center Manager, San Joaquin Valley (SJV) provides strategic and operational leadership for Digital NEST’s Modesto and Stockton centers — ensuring each space embodies our “Third Place” philosophy: welcoming, inspiring, and rooted in community.

This role manages a cross‑functional team responsible for member recruitment, engagement, and center operations, driving membership growth and ensuring both sites function as thriving community anchors. The Regional Center Manager will partner closely with the VP of Member Engagement to design recruitment systems, train and coach staff, and lead by example in outreach and community engagement.

• Lead, coach, and develop the Modesto and Stockton center teams to achieve recruitment, retention, and engagement goals.
• Supervise and support Center staff, ensuring professional growth, clear goals, and accountability.
• Foster a culture of collaboration, innovation, and “love and rigor” – where staff feel both supported and challenged to excel.
• Collaborate with the People Ops Team to manage performance, onboard new hires, and address personnel matters.
• Convene and lead the regional Hub Team in their recruitment and retention efforts (cross‑program collaboration between Career Services, Pathways, and Center staff).

• Develop and execute annual center goals and operational plans aligned with organizational strategy.
• Oversee daily operations of both centers – ensuring safety, efficiency, and a consistently welcoming environment.
• Manage center budgets and monitor expenditures in partnership with the Finance team.
• Coordinate with Facilities and IT to ensure both sites are fully functional, safe, and equipped with appropriate technology and resources.
• Maintain a visible presence in both centers, modeling high standards of member engagement and operational excellence.

• Own regional membership growth. Lead the design, implementation, and continuous improvement of recruitment and retention strategies that meet annual goals for Modesto and Stockton.
• In collaboration with the VP of Member Engagement, develop and operationalize playbooks. Build standardized recruitment playbooks that outline high‑impact outreach tactics, messaging, follow‑up systems, and conversion strategies that can be replicated across centers.
• Model effective recruitment. Lead by example by participating in school presentations, tabling, and community events, demonstrating excellence in member engagement and storytelling about the NEST experience.
• Build staff capacity. Assess skill gaps and create a training plan to strengthen staff abilities in youth outreach, sales‑style engagement, follow‑up communication, and data tracking.
• Strengthen local pipelines. Cultivate relationships with key access points (high schools, community colleges, community‑based organizations) to create consistent, high‑volume referral sources.
• Integrate data and evaluation. Partner with the Evaluation team to use dashboards and reports to track conversion rates, identify drop‑off points, and refine strategies based on trends.
• Align strategy across departments. Collaborate closely with the VP of Member Engagement, Marketing & Communications, and Program teams to ensure recruitment materials and events reflect current offerings and program capacity.
• Plan and execute Center events. Lead seasonal, high‑impact recruitment events in Modesto…