Outreach & Enrollment Coordinator

At Welbe Health, we are transforming the reality of senior care by providing an all-inclusive healthcare option to our most vulnerable senior population by serving as both a care provider and care plan to the participants we serve.

Reporting to the Marketing, Outreach, Enrollment, and Eligibility (MOEE) Director, the Outreach and Enrollment (O&E) Coordinator is accountable for initiating, coordinating, and scheduling the PACE eligibility and enrollment process. The O&E Coordinator provides customer service driven by our mission, vision, and values.

• Answer calls from prospective participants and conduct follow-up calls to referrals, while providing great customer service, explaining the Welbe Health enrollment process, and converting all inbound inquiries to home visits
• Assign possible enrollments to the Benefits Coordinator when there are financial concerns/questions, share of costs (SOC), or Medi-Cal applications to be completed for financial verification
• Demonstrate in-depth knowledge of all relevant components of MOEE Playbook
• Schedule initial home visits, LOC visits, MSW/PCP assessments, Enrollment Conferences, and transportation for all visits
• Aid MOEE Director and team in MOEE meeting facilitation, using available A/V to document tasks, follow-ups, notations, and assignments of MOEE team in Salesforce
• Assist with PR, marketing, outreach, and enrollment projects as needed

• Associate’s degree in a relevant field, bachelor’s degree preferred
• Two (2) years of relevant experience preferred
• Strong customer service orientation
• Ability to work independently with minimal supervision
• Reliable means of transportation
• Experience in Salesforce, MS Office Suite, and/or Athena preferred
• Bilingual preferred

Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• And additional benefits

$24.39—$32.20 USD

Salary/Wage base range for this role is $24.39 - $32.20 hourly + Bonus. Welbe Health offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

At Welbe Health, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. Welbe Health maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

At Welbe Health, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at Welbe Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Please ensure your application is being submitted through a Welbe Health sponsored site only. Our emails will come from  email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to