MotorcyclePowersportsMechanicTechnician Honda Kawasaki Modesto

Come and join the Honda Kawasaki KTM of Modesto family!

Honda Kawasaki KTM of Modesto is a renowned, local motorcycle center that has been serving clients in Central California since 1983. Our dealership not only offers you a great selection of motorcycles, but a professional service department and an awesome parts & accessories department staffed by knowledgeable and enthusiastic employees who love to ride and work with motorcycles.

Our mission is to offer you the latest in motorsports products at the best prices, along with unparalleled service. We pledge to use our best efforts to make your experience both beneficial and enjoyable. Once you give us a try, we're sure you’ll be back for more!

As a Motorcycle/Powersports/Mechanic/Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail makes you a valuable asset to the team as you ensure repairs are completed on time and deliver top‑notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.

• Perform unit repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.

• Test‑drive vehicles, and test components and systems, using diagnostic tools and special service equipment.

• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

• Communicate with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. Provide an estimate of time needed for additional repairs.

• Execute repairs under warranty to manufacturer specifications.

• Document work performed on each vehicle on the repair order.

• Maintain an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”

• Provide an exceptional customer experience to drive loyalty.

• Train and mentor less experienced technicians.

• Show efficiency in time management, productivity, and meeting deadlines.

• Abide by all dealership policies and procedures.

• Complete any specific duties deemed necessary to the overall success of the department and dealership as a whole.

• Be able to work with Lightspeed
  
  EVO operation system (willing to train).

• Other tasks as assigned.

• Stay abreast of latest trends and techniques pertaining to motorcycle and powersports functions, operability, and repair.
• Keep current on all factory training including certifications, web‑based or other training, technical service bulletins, other updated literature, and new model training.
• Ensure that adequate internal controls are functioning appropriately within assigned areas.
• Adhere to corporate policies/procedures, documentation standards, and applicable regulatory requirements (i.e., federal, state, local).
• Comply with the BAR RO standards (Write it Right).
• Exercise an appropriate level of courtesy, tact, and professional communications in dealing with others.
• Contribute to a favorable public image of Honda Kawasaki KTM of Modesto.
• Contribute toward effective team problem solving with other employees and management to foster a collaborative workplace, and to promote positive customer experiences.
• Exhibit an elevated level of commitment to customer satisfaction.
• Adhere to a standard of professional ethics.
• Show an elevated level of ownership, accountability, and initiative.
• Work in a fast‑paced environment with a variety of tasks efficiently and with minimal error.
• Maintain positive relationships with customers, other employees, and owners.
• Show an interest in growing the business in the Sales and Service department.
• Keep himself/herself groomed and clothed per the dealership guidelines.
• Other duties as instructed.

• High School Diploma or equivalent.
• Powersports / Motorsports experience.
• Mechanically inclined.
• Tools needed to perform minor services/accessory installations.
• Must have a positive attitude and strong work ethic.
• Attention…