Territory Sales Representative

Mobile, Alabama
3349 Halls Mill Rd
Mobile, AL 36606, USA

As a service-minded Territory Sales Representative with Empire Auto Parts, you’ll serve as a liaison between the company and our customers.

• Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits
• Actively monitor order activity from all assigned customers
• Contact customers with declining volume to determine what is causing the drop. Take action to reverse trend, when applicable.
• Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits.
• Communicate competitive and other market information to relevant company individuals as it is learned.
• Fully document all contacts in Empire ERP system.
• Work directly with customer care team to troubleshoot customer service issues as they arise.
• Continue to stay current on Empire corporate information (locations, products, delivery schedules, etc.) so as to provide the most value to Empire’s customers.
• Complete all assigned training modules in a timely manner.
• Support all Empire sales and marketing initiatives, as appropriate
• Meet or exceed all sales objectives within assigned region/customer list
• Achieve a NPS of at least 60 for all assigned customers
• Maintain a return rate across all assigned customers of less than 12%
• Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging
• Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach

Qualifications/

Skills:

• Excellent communication, interpersonal and organizational skills
• Valid driver’s license, satisfactory driving record within Company standards
• Ability to build rapport with customers
• Ability to operate company owned vehicle in a variety of weather and traffic conditions
• Ability to work under minimal supervision
• Ability to thrive in a fast-paced ever-changing setting
• Self-motivated with keen negotiating skills
• High school diploma or equivalent is a plus
• Strong business acumen
• Willing to travel locally
• Possess strong technical and computer skills
• Be at least 18 years old

What We Offer:

• Health Savings Account (HSA) with Employer Contribution
• Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
• 401K Retirement Plan with Employer Match
• Paid Training
• Paid Time Off
• Paid Sick Days
• Paid Holidays, Including 1 Floating Holiday (Your Birthday)
• Biweekly Pay
• Casual Dress Code
• Free Company Apparel
• Employee Recognition

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Devoted to a task or purpose with loyalty or integrity

Works well as a member of a group

Capable of carrying out a given task with all details necessary to get the task done well

Inspired to perform well by an ability to drive new ventures within the business

Inspired to perform well by having ample time to pursue work and interests outside of work

Inspired to perform without outside help

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.