Strategic Account Manager

Strategic Account Manager

Nordson Test & Inspection, a global leader in X‑Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team.

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

• Take full ownership & responsibility for designated Key Accounts at all levels of their business.
• Coordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements.
• Organize Key Account organizations, including key locations and decision makers, and establish plans to maximize account penetration.
• Work closely with the Regional Sales Directors and the Divisional VP on strategies for each account.
• Work with other Key Account Managers to maximize best practices and knowledge globally.
• Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within customers' facilities.
• Position Nordson as the preferred supplier across the Key Accounts' multiple facilities.
• Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities.
• Drive outstanding Customer Satisfaction, measured through VOC programs and regular customer inputs.
• Manage company resources (e.g., Applications, Sales, Service, Leadership) to penetrate opportunities and win business.
• Coordinate resources globally to ensure success on the nominated customer.
• Share progress and successes with local resources on a regular basis to maintain buy‑in and excellent support.
• Work with all the Divisional resources to ensure profitable revenue, profitable order bookings, and optimized working capital.
• Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all local and international legal regulations are met.
• Ensure delivery expectations are accurately managed through clear and concise communications.
• Maintain project pipeline weekly, ensuring key opportunities are up to date in the Customer Relationship Management system.
• Provide accurate and timely forecasts (12‑month rolling) with CRM tools.

• 5+ years of experience in sales or key account management for capital equipment.
• Bachelor's degree in Business, Marketing, or Engineering.
• Experience in solution selling to large multinational accounts.
• High technical capability to sell complex electronic solutions.
• English fluency.
• Excellent communication and interpersonal skills.
• Proven ability to drive the sales process from plan to close.
• Planning and forecasting skills.
• CRM proficiency (e.g., C4C).
• Excellent analytical capability and data‑driven decision making.
• Excellent negotiation skills.
• Time management, prioritization, and delegation.
• Flexibility and openness to feedback.
• Ability to lead, coach, and develop account plans.
• Ability to inspire and motivate cross‑functional teams.
• Fluency in additional languages.
• Expertise in spreadsheets, presentations, and databases.
• Experience in Semiconductor and Electronic Assembly markets.

Office based with travel to the countries/regions and customers as required. Travel estimated 50% around the USA. Global travelling for Sales team meetings may be required.

Nordson Test & Inspection manufactures world‑class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X‑ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life and contribute to a dynamic, supportive culture that values growth and learning.