Wireless Sales Representative - AT&T Authorized Retailer

Overview

With almost 2,000 AT&T stores coast-to-coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant!

A Retail Sales Consultant (RSC) is a brand ambassador to our extraordinarily large base of customers nationwide. Our RSC associates serve the customer by demonstrating AT&T's vast array of products, services and entertainment options, by offering them personalized and valuable wireless, entertainment, and connectivity solutions to fit their ever-evolving lifestyle in a fast-paced retail sales industry.

• Provide extraordinary customer service by being compassionate towards and understanding their needs
• Build value by offering tailored and thoughtful solutions to fit each person, family or business
• Represent our Company and the AT&T brand with the utmost professionalism and courtesy
• Assist our leaders with store operations and duties
• Cooperate with your fellow RSCs to achieve a team approach to sales and customer service
• Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)
• Excel in selling AT&T''s products/services, including entertainment, as we are a full-service lifestyle solution
• Work with wireless leaders to stand out, serve and succeed within the local community

Requirements

• Clear communication skills
• Attitude and technical aptitude -- having an entrepreneurial spirit speaks volumes
• Commitment to exemplary customer service, honesty and integrity
• Background in retail sales is helpful, but not required
• At least 18 years old and legally able to work in the United States without restrictions
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
• Strong Social Media presence preferred
• Must have reliable transportation to location, off-site trainings, and meetings
• Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed
• Ability to operate a personal computer, wireless equipment, copier and fax
• Adhere to Team Color policy while maintaining neat and professional appearance
• Must be willing & able to complete the sales flow accurately within AT&T system(s)
• Must be able to responsibly handle cash transactions in accordance with company policies and procedures
• Must successfully complete all assigned AT&T & Prime trainings, in a timely manner

• Ability to lift up to 10 pounds
• Ability to bend, squat and stretch for purposes of inventory and stocking
• Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation)
• Ability to work in a fast-paced environment
• Ability to follow instructions to completion
• Ability to work under pressure, multi-task and handle customer complaints or requests
• Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices
• Problem solve under pressure

• Job Type: Full-time
• Pay: $40,000.00-$50,000.00
• Shift: 8 hour shift
• Weekly day range:
  Weekend availability