Mortgage Area Sales Manager

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Mortgage Area Sales Manager within PNC’s Mortgage organization, you will be based in Alabama building and managing your team.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Manages home-lending production for a team of mortgage loan officers and support staff in accordance with PNC core values. Oversees the business integrity of the market.

• Manages and coordinates the activities of mortgage loan officers engaged in promoting and providing products and/or services.

• Grows, retains and develops an effective sales force to cover the geography of the market.

• Drives productivity through sales initiatives and leveraging marketing collateral. Maximizes market opportunity by collaborating with internal and external business partners to establish long- and short-term sales strategies.

• Manages activities to align with customer experience expectations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally – Cultivates diverse teams and inclusive workplaces to expand thinking.

• Live the Values – Role models our values with transparency and courage.

• Enable Change – Takes action to drive change and innovation that will transform our business.

• Achieve Results – Takes personal ownership to deliver results. Empowers and trusts others in decision making.

• Develop the Best – Raises the bar with every talent decision and guides the achievement of all employees and customers.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, Sales

Customer Experience Management., Effective Communications, Mortgage Products., Sales Tasks And Activities, Selling., Strategic Sales Planning

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Associates

No Required Certification(s)

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match,…