Compliance Manager, Military Services

Compliance Manager, Military Services – 004341

Position Number: 004341

Bachelor’s degree from an accredited institution as approved by the University of South Alabama and three years of related experience. An equivalent combination of education and experience may be considered. Must obtain clearance and be authorized by the Veterans Administration annually to become and remain an active SCO (School Certifying Official).

The University of South Alabama’s Office of Military Services is seeking to hire a Compliance Manager, Military Services.

• Primarily responsible for GI Bill Compliance at The University of South Alabama. Provides all required Federal and State Compliance documentation to the Veterans Administration at the State and Federal levels as well as the Alabama State Approving Agency for all program approvals within The University of South Alabama for all on campus and distance education programs.
• Reviews all university and department websites to ensure compliance with all approved Catalog Submissions to the State Approving Agency.
• Works with other departments across campus to ensure GI Bill compliance standards are in line with Federal and State Legislation as well as all Veterans Administration policies, regulations, and rules as determined by the VA and State Approving Agency.
• Serves as a School Certifying Official and provides parents and students with information regarding the many options available under the Veterans Administration Educational Benefits.
• Upon appropriate guidance, provides timely, accurate, and complete certifications within the Enrollment Manager system.
• Thoroughly advises students as to the type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures.
• Interfaces with the staff in Student Accounting and Academic Records as well as with academic advisors across campus.
• Provides a high quality of consumer information and customer service to students and their parents.
• Responsible for accurate GI Bill certification and works independently and is required to make professional judgment calls per VA and USA policy guidance.
• Review all electronic student files during the academic terms to ensure they contain all required documents per compliance standards.
• Coordinate all logistical aspects of annual audits for the student files assigned.
• Ensure all student files contain the required documents for compliance per the SCO handbook, the State Approving Agency, and the Veterans Administration.
• Maintain all manuals for compliance containing VA regulations, Federal and State Laws, State Approving Agency guidelines, and all Veterans Benefits Administration guidelines pertaining to GI Bill certification.
• Report all compliance findings to the Director of Veteran and Military Services.
• Coordinate the correction of any discrepancies found during the compliance surveys and report all changes to the VA and the State Approving Agency.
• Inform the Director of any debts associated with the compliance survey.
• Promptly meet with any student who is found responsible for a debt with the Veterans Administration due to a compliance discrepancy.
• Provide a plan for the student/USA to resolve the debt issue promptly.
• Provide all bi-weekly reports (Add/Drop/Withdrawal/Probation/Suspension/Dismissal) to staff for VA reporting ensuring all changes are meeting the 30-day suspense date for compliance.
• Serve as the USA POC for the VA Complaint System, investigate, and provide answers to the Department of Defense through the DOD online system.
• Ensure all USA academic programs are listed in the VA Web Enabled Approval Management System (WEAMS) providing approval for use of GI Bill benefits.
• Provide the WEAMS Report (VA Form 22-1998) to the Director and staff for review.
• Ensure all program changes are reported to the VA promptly upon receipt from the USA Registrars’ Office.
• Upon request, provide student records to the Veterans Administration and the State Approving Agency for compliance survey.
• Ensure all records to be surveyed meet the requirements of…