Service Technician

Overview

We are searching for a highly-skilled copier technician to install, service, and repair a variety of printers, copiers, and scanners. In this role, you will be required to set up new systems, perform routine maintenance, and resolve technical issues. You should be able to accurately diagnose faulty equipment and implement effective repairs.

To ensure success as a copier technician, you should have good knowledge of copier and printer technology, great analytical thinking abilities, and excellent interpersonal skills. Ultimately, a top-notch copier technician should demonstrate exceptional problem-solving abilities, and be able to provide customers with in-depth training and support.

• Setting up and installing new printers, copiers, scanners, and copier management software.
• Providing routine service and maintenance to copiers, scanners, printers, and fax machines.
• Troubleshooting and repairing malfunctioning cartridges, printers, and copiers.
• Managing orders and stock of new equipment, parts, and materials.
• Providing excellent customer support and service.
• Managing schedules and customer emergencies.
• Keeping abreast of the latest technologies and practices in the industry.

• High school diploma.
• Good knowledge of copier and printer technology.
• Valid driver's license and reliable transport.
• Strong organizational and time management abilities.
• Good written and verbal communication skills.
• Detailed knowledge of computer and copier management software such as MS Office, Xerox, and Ricoh.
• Strong customer service skills.
• Analytical thinking and problem-solving abilities.

• After 90 days, accrue paid time off
• After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
• Supplemental Insurance Options Available
• Paid holidays
• After one-year anniversary, eligible for employee profit sharing plan

DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.