Patient Access Representative; PRN - University Hospital

Overview

THIS IS A TEMPORARY, PART-TIME AS-NEEDED (PRN) POSITION.

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms.

We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

• Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization’s values
• assists with the orientation of new employees
• responsible for complete and accurate registration of patients
• explains payment policies, reviews accounts for old debts, and collects payments
• utilizes supportive insurance information to ensure entry of correct third party data
• obtains information to complete various forms
• explains hospital policies
• assigns nursing floor and makes bed/room assignments
• uses CRT and keyboard to access the Hospital Information System (HIS)
• obtains required signatures
• verifies pre-admitting tests
• prepares admission charts and patient cards
• routes patients to appropriate ancillary departments
• performs discharge procedures as needed
• adheres to Infection Control and Safety Standards
• distributes charts and obtains missing information
• operates cash drawer and balances using an adding machine
• operates printer, fax, copiers, and installs paper/forms weighing up to 25 lbs.
• communicates and uses appropriate customer relation skills with physicians, patients, families, healthcare team and staff in person and via telephone
• responds to overhead pages
• participates on committees as assigned
• participates in Performance Improvement activities as assigned
• adheres to all applicable hospital policies and procedures including those pertaining to patient confidentiality
• regular and prompt attendance
• ability to work schedule as defined and overtime as required
• related duties as required

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

High school diploma or equivalent and one year of general clerical experience.