Operating Room Control Desk Coordinator - Children's & Women's Hospital

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education and research impact the health of people in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms.

We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

• The OR Control Desk Technician role is a support position for the OR Board Runner / Charge Nurses. The purpose of this position is to pull all tasks off the OR Board Runner as possible to allow the Board Runner to focus on optimizing clinical care and access to the OR.
• Responsibilities include OR case scheduling, facilitating flow of patients from the floor and pre-op, ensuring resources are applied to room cleaning, and handling all incoming communications to the OR front desk via phone, email, radio, or other means.
• Support daily case flow and logistics including moving cases on the OR schedule under the direction of the OR Board Runner / Charge Nurse; ensure PCAs / OR Logistics Technicians are deployed to transport patients, clean rooms, and assist in duties as designated by the OR Board Runner.
• Maintain flow of patients and cases in support of clinical decision making by the OR Board Runner; manage all communications channels for the OR Control Desk and OR Board Runner (phone, email, fax, text, radio, and personal communication).
• Communicate routinely with the floors, units, PACU, SNC, etc. to facilitate patient flow; be responsible for managing and organizing incoming medical records, external and internal, scanning and indexing these records into the EMR.
• Primary focus will be on timely scanning and indexing of informed consent forms but may also include outside lab work and other forms and data needed for clinical care of patients within the OR.
• Adhere to all applicable health system and department policies; maintain regular attendance, follow the assigned schedule and overtime as required; support all team members, patients, and customers.
• Communicate and use appropriate customer relations skills with physicians, patients, families and the healthcare team in person and via telephone; respond to overhead pages.
• Accept and complete all duties positively and without conflict; cooperate, help others and improve the performance of the unit; complete all mandatory unit, educational and hospital requirements.
• Utilize cost effective practices in performing all aspects of the job; adhere to current Infection Control and Safety Standards; perform other duties as assigned/required; participate on committees as assigned; participate in Performance Improvement activities through quality measurement or participation of ICARE process as assigned.

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

High school diploma or equivalent and one year of related experience in a healthcare setting. Hospital experience and Operating Room experience are preferred.

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.