Health Information Professional

Health Information Professional

Join to apply for the Health Information Professional role at AltaPointe Health Systems
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• Receives and processes all requests for health records from file area after consumer discharges.
• Reviews and analyzes medical records for accuracy, completion, and timeliness.
• Assembles records in chronological order during review and prepares records for imaging.
• Checks and documents all chart deficiencies for nurses, doctors, therapists, and behavioral staff (inpatient), and completes administrative reviews (outpatient).
• Correctly categorizes deficiencies based on the color‑coding system in use.
• Obtains all missing information and corrects all deficiencies in records within standard compliance time frames.
• Protects and maintains confidentiality of all records and patient information.
• Maintains the chart tracking (charge‑out) system to track the location of each record.
• Assists clinicians with pulling and locating charts.
• Sorts incoming charts and ensures they are routed to the proper location and clinician.
• Ensures charts are filed back promptly by the end of each workday.
• Completes and processes authorizations to release of information as requested.
• Answers the telephone in a professional manner using 5‑Star Customer Service standards.
• Orders, maintains, and distributes AltaPointe approved forms.
• Assists in purging records for destruction on a regular basis.
• Adheres to program‑specific procedures and protocols as outlined by the Assistant Coordinator of Health Information.

• Seeks supervision and consultation as needed.
• Accepts and employs suggestions for improvement.
• Actively works to enhance skills.

• Courteous and respectful towards consumers, visitors, and coworkers.
• Treats consumers with care, dignity, and compassion.
• Respects consumers’ privacy and confidentiality.
• Works in a cooperative manner with other AltaPointe employees.
• Assists consumers and visitors as needed.
• Values do not inhibit ability to relate and care for others.
• Is sensitive to the consumers’ needs, expectations, and individual differences.
• Is gentle and calm with consumers, families, and others as appropriate.

• Actively participates in performance improvement activities.
• Actively participates in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Follows AltaPointe policies and procedures.
• Attends appropriate in‑service training and other workshops.
• Other duties as assigned.

• Continuous sitting (extended up to 2 hours) until break or lunch.
• Reaching forward to place paperwork on a document stand.
• Grasping to turn keys in doors throughout facility and grabbing files/paperwork.
• Lifting up to 10 pounds.
• Carrying up to 10 pounds to transport small quantities of charts.
• Fine manipulation/dexterity for data entry, writing, and handling paperwork.
• Standing and walking frequently throughout shift to various locations in the facility to file charts and put up supplies.
• Sitting can be in frequent bursts up to 10 minutes.
• While filing in the medical records department, the employee may bend forward, squat, lunge, stoop, or crouch to access the levels that are at floor‑to‑waist level.
• Forward reaching, reaching out to front, and overhead reaching with up to 5 to 15 pounds is performed when filing records and charts.

• High school graduate or equivalent; two to three years’ experience in a medical records department or health care office setting.
• Knowledge of medical and psychiatric terminology.
• Ability to communicate verbally, withstand continual deadlines, concentrate, and maintain accuracy in spite of frequent interruptions.
• Detail oriented and highly organized.
• Knowledge demonstrated within 6 months of hire of:
• Understanding of documentation requirements and procedures in compliance with key agencies (CMS, DMH, The Joint Commission).
• Basic clerical skills including Microsoft Office, and principles of alphabetic, numeric, and terminal digit filing.
• Use of standard office equipment (copy machines, fax machines).
• General EHR and medical records procedures and standards.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industry: Hospitals and Health Care