Tech - PC

General Function

Ability to perform standard break-fix triage for hardware and software on end user systems.

• Printer break/fix
• POS
• Server/workstation break/fix
• Other duties as required

• None

• A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific)
• Mechanical Aptitude
• Troubleshooting (flow chart style)
• Customer service/relations skills
• Able to work unsupervised
• Able to be a team member

Physical and Mental Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another.

Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

• Able to lift 75 pounds
• Good Hygene

While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.