Customer Service Representative

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK® is hiring immediately enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

At TWO MEN AND A TRUCK® we offer a competitive compensation package with unlimited commission potential. We are looking for a seasonal Inside Sales Representative with the potential to go full time.

• Base pay + unlimited commission potential
• Average pay: $42,000 annually
• Paid Time Off
• Full-time schedule: 8:00 am - 5:00 pm with the ability to work rotating Saturday's
• Medical, Dental, Vision, and 401(k)

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• All other duties as assigned

• High school diploma or GED; associate’s degree in a related field preferred
• At least 1 year of sales and/or customer service experience
• Excellent customer service skills: effective listening and communication
• Ability to multi-task and enter customer data into move software while on the phone
• Confidence to initiate customer contact and comfortable asking for the sale
• Willing to submit to pre-employment background check and drug screen
• Creative problem-solving skills
• Exceptional organization and time management skills
• Strong team player who works productively with a wide range of people and personalities
• Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Mobile, Alabama. The employer at this location is SWS Investments & Holdings, Inc.