Partnership Manager
Listed on 2026-03-12
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Business
Client Relationship Manager -
Marketing / Advertising / PR
Client Relationship Manager
The Company
Archer Education is a pioneer in higher education transformation. Founded in 2006 by innovators who brought their dot-com startup expertise to modernize the academic landscape, what began as a proprietary search engine that matched students with educational opportunities evolved into a comprehensive strategic partner for universities navigating the complexities of online learning.
Full‑Time DescriptionWe're driven by a fundamental belief that online higher education needs a more effective and sustainable approach – one that empowers institutions rather than replaces their expertise. At the heart of our work is the Online Growth Enablement (OGE) model, a flexible, scalable partnership framework that helps institutions boost enrollments, expand their team’s capabilities, maintain control over their unique mission, and build sustainable growth for the long term.
The RoleThe Partnership Manager reports directly to the Managing Director and is a partnership lead responsible for the health, retention, and growth of an assigned portfolio of accounts within Archer’s Managed Services division. Serving as the primary liaison between university partners and internal project teams, this role is dedicated to ensuring partner success by deeply understanding their unique strategic goals, enrollment challenges, and long‑term needs.
A successful Partnership Manager acts as both a consultant and a project steward. You will collaborate with internal subject matter experts to develop data‑driven marketing and enrollment budgets and execute comprehensive strategic plans, to support the long term strategic direction guided by the MD. By maintaining clear lines of communication, setting rigorous expectations, and monitoring performance results, you will drive partner enrollment targets and ensure we consistently exceed expectations.
Success in this role is measured by partner retention, the achievement of enrollment KPIs, and the seamless translation of partner vision into actionable internal workflows.
- Serve as the day‑to‑day lead and primary point of contact for university partners; manage all regular communication and foster high‑level partner satisfaction to support long‑term retention and growth.
- Lead the daily execution of project plans, ensuring that the overarching strategy is translated into actionable tasks for both internal teams and the partner.
- Develop and manage annual marketing and enrollment budgets for online graduate and undergraduate programs; utilize a deep understanding of full‑funnel KPIs (Spending, Leads, Apps, Enrollments) to drive results.
- Maintain a deep understanding of the evolving online higher education landscape and competitive trends to provide partners with proactive, data‑driven recommendations.
- Lead the execution of new partner launches; collaborate closely with internal Project Managers and functional teams to ensure programs launch on time, in‑scope, and aligned with Archer’s standards.
- Act as the liaison between university contacts and internal teams (Paid Marketing, SEO, Admissions, etc.); define priorities and ensure the seamless execution of holistic marketing and enrollment strategies.
- Lead comprehensive term business reviews (Fall, Spring, Summer) to analyze past term performance, provide pacing updates for upcoming starts, and align current initiatives with broader institutional goals.
- Maintain a functional understanding of partner technology stacks (CRM, SIS, and LMS) to identify data gaps and provide informed feedback to internal Product and Technical teams.
- Monitor multi‑channel performance—including paid advertising, SEO, and creative—to translate complex data into actionable insights that evolve the partnership strategy.
- Serve as the primary escalation point for partner concerns, resolving conflicts with diplomacy while keeping the Managing Director informed of high‑level risks.
- Support the Managing Director in the contract renewal and SOW process by providing performance data, identifying partner needs, and demonstrating Archer’s ongoing value.
- Work with creative, product, technical, marketing, enrollment…
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