Desk Accoutn Manager; Veterinary

Director North America & UK @ Premier Vet Alliance | Business Development Leader

Company Description

Premier Vet Alliance is a global leader in preventative pet healthcare, serving veterinary practices across the UK, Europe, and North America. With over a decade of experience and 3,000 partner practices worldwide, we leverage our unique expertise in veterinary practice ownership and management to provide tailored pet health plans and innovative technology. Our services include home delivery solutions and the PVA Training Academy, which supports modern veterinary teams with tailored training.

We are committed to improving client retention, compliance, and revenue for practices while helping them deliver exceptional care for pets. Our dedicated team delivers hands‑on support and data‑driven insights to optimize health plan performance.

Role Description

This is a full‑time Desk‑Based Account Manager role located on‑site in Mobile, AL. In this role, you will be responsible for managing and maintaining relationships with veterinary practices, facilitating client liaison, and driving account growth. Day‑to‑day tasks include handling inside sales activities, supporting clients to achieve their practice goals, and ensuring smooth implementation and performance of pet health plans. Additional responsibilities involve providing excellent service, understanding client needs, and consistently achieving sales objectives.

• Knowledge of or experience in veterinary practices or similar industries is essential
• Experience in a Veterinary field role, people management or Vet Tech a Practice prefferred
• Strong Client Liaison and Account Management experience, with a focus on building and maintaining professional relationships
• Team Cooperation skills and the ability to collaborate effectively with colleagues and clients
• Experience in developing the customer account and creating opportunities to expand accounts
  
  Excellent communication, organizational, and problem‑solving abilities
• Proficiency in CRM tools and Microsoft Office Suite
• Bachelor's degree in Business, Marketing, Animal Science, or a related field is preferred

Entry level

Full-time

Veterinary Services